Articles – Page 11 – Luke McMeeken-Ruscoe

Building Credibility by Being Slower

Making a decision quickly doesn’t donate skill.

Taking the time you have to think about a nuanced and considered answer shows wisdom.

A knee jerk reaction doesn’t.

Finding positive role models are great.

It is also helpful to find negative role models. Figuring out what not to do is just as helpful as figuring out what to do.

The positive role model and the negative role model might be the same person.

Success lies in effective processes and positive outcomes.

Focusing on outcomes can mistake luck for skill.

Focusing on process can improve efficiency but requires the process developers to be different from the process evaluators.

Waste can be accidental and unintentional.

Efficiency comes not from just doing things better, but doing better things.

A HiPPO is the Highest Paid Person’s Opinion.

If you are the HiPPO be careful with your actions. You can create courage or chaos within your team.

If you aren’t the HiPPO, be careful to make them happy, and sometimes that is not about being good at your job but stroking their ego.

There is a difference between who makes the decision and who makes the decision on who makes the decision.

The immature leader wants to be both.

The mature leader knows they can only be one.

Choosing when you start something can take luck.

Choosing when you stop something takes wisdom.

Before starting something, plan in what markers will make you rethink your choice.

Improvement requires specificity and restraint.

You can’t improve everything all at once.

You must pick something to improve rather everything, because everything will become nothing.

Limits are neither good nor bad.
Setting a target can mean you fail to achieve a better result because your target is too low.

Limiting your resources can unleash creativity.

Make sure you are putting the right limits on yourself.

Experts have their place.

Crowd feedback has their place.

Your job is to know when to use either to get the best result.